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Professional Services

Rivet offers services and support for bringing your XBRL filings, reporting and analytics in-house with our Professional Services team. Professional Services will provide all the training and support necessary to fully manage your external SEC filing and your internal and external financial reporting and analysis.

Rivet's Professional Services is here to provide the education, support and consulting you need in order to get Rivet's products onboarded into your organization, gain the most from XBRL and improve your financial reporting and analysis.

Education

Rivet's Education Services team offers a variety of customer training options to help you start using Crossfire and begin to take advantage of XBRL right away. Our customer training program is designed to fit your schedule with a variety of options including:

  • Remote Training Classes
  • Product Documentation
  • Educational Webinars
  • On-Demand Web Training (in development)

Support

Rivet's Support Services team provides support for all of your Crossfire needs, including your internal and external financial reporting in XBRL. Our in-depth experience with Wave One and Two filers has enabled us to develop the expertise necessary to help you comply with block and detail tagging. As part of Rivet's Support Services, we provide several types of services, including:

  • Call Center to assist self-filers staffed by accountants, CPAs, and XBRL technologists.
  • Dedicated areas on Rivet's website to submit questions, browse our Frequently Asked Questions, or search for help on specific topics.

Consulting

Consulting services provided by our Professional Services team will help you bring Crossfire Controller or CFO in-house with the seamless integration of your General Ledger, Corporate Reporting Management, or Enterprise Resource Planning system. Our consultants will ensure your transition to Crossfire goes smoothly so you can begin to reap the rewards of the best financial reporting and analysis software on the market today. Our services include:

  • Product Implementation
  • Report Design and Development
  • Consulting Services